Cookie Policy

Last updated: October 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain functionality.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly:

  • Authentication: Keep you logged in to your account
  • Security: Protect against fraud and unauthorized access
  • Functionality: Remember your preferences and settings
  • Load Balancing: Distribute traffic across our servers

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Google Analytics: Track website usage and performance
  • Heatmaps: Understand user behavior patterns
  • Error Tracking: Identify and fix technical issues
  • A/B Testing: Test improvements to our services

Functional Cookies

These cookies enhance your experience on our website:

  • Language Preferences: Remember your language choice
  • Dark Mode: Save your display preferences
  • Tournament Filters: Remember your game and region preferences
  • Accessibility: Maintain accessibility settings

Advertising and Marketing Cookies

These cookies are used for targeted advertising (with your consent):

  • Social Media: Enable sharing on social platforms
  • Retargeting: Show relevant ads on other websites
  • Campaign Tracking: Measure advertising effectiveness
  • Personalization: Customize content based on interests

3. Third-Party Cookies

We may also use third-party services that place cookies on your device:

Analytics Services

  • Google Analytics: Website traffic and user behavior analysis
  • Hotjar: User experience and feedback collection

Social Media Platforms

  • Twitter: Social sharing and embedded content
  • Discord: Community integration features
  • Twitch: Live streaming integration

Payment Processors

  • Stripe: Secure payment processing
  • PayPal: Alternative payment methods

4. How Long Do Cookies Last?

Session Cookies

Temporary cookies that expire when you close your browser. Used for essential functionality like maintaining your login session.

Persistent Cookies

Cookies that remain on your device for a set period:

  • Preferences: 1 year
  • Analytics: 2 years
  • Authentication: 30 days (or until logout)
  • Marketing: 6 months to 2 years

5. Managing Your Cookie Preferences

Browser Settings

You can manage cookies through your browser settings:

  • Block all cookies (may impact website functionality)
  • Block third-party cookies only
  • Delete existing cookies
  • Set preferences for specific websites

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept all cookies
  • Accept only essential cookies
  • Customize your preferences by category
  • Learn more about each type of cookie

Opt-Out Links

For specific third-party services:

6. Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

  • You may need to log in repeatedly
  • Your preferences won't be saved
  • Some tournament features may be limited
  • We can't provide personalized experiences

7. Mobile Applications

Our mobile applications may use similar tracking technologies:

  • Device Identifiers: For analytics and crash reporting
  • Push Notifications: For tournament updates and alerts
  • Local Storage: For app preferences and offline functionality

8. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in:

  • Our use of cookies and tracking technologies
  • Legal requirements and regulations
  • Third-party services we use
  • User feedback and preferences

9. Contact Us

If you have questions about our use of cookies or this policy:

  • Email: cookies@egna.pro
  • Website: egna.pro/contact
  • Privacy Team: Elite Gaming National Association

10. Additional Resources

Learn more about cookies and online privacy: